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The World Of Customer Service 3Rd Edition
$18.78
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- Master the fundamentals of customer service and its importance in today's business world.
- Learn how to build strong customer relationships and create a positive customer experience.
- Discover the different types of customer service channels and how to use them effectively.
- Develop the skills needed to handle difficult customers and resolve complaints.
- Understand the role of technology in customer service and how to use it to your advantage.
- Learn how to measure customer satisfaction and use feedback to improve your service.
- Gain insights into the latest trends in customer service and how to stay ahead of the curve.
- Includes case studies and examples from real-world businesses to illustrate key concepts.
Condition: New original from publisher
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