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A Guide To Service Desk Concepts 4Th Edition
$18.62
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- Master the fundamentals of service desk concepts and best practices
- Understand the role of the service desk in IT service management
- Learn how to design, implement, and manage a service desk
- Discover the latest trends and technologies in service desk management
- Gain insights from real-world case studies and examples
- Prepare for the ITIL? Foundation certification exam
- Align with the latest ITIL? 4 framework
- Enhance your knowledge and skills in service desk management
Condition: New original from publisher
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