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Customer Service: A Practical Approach 6th Edition

$18.32

Available in stock

  • Master the fundamentals of customer service with this comprehensive guide, now in its 6th edition.
  • Learn how to build strong customer relationships, handle complaints effectively, and resolve issues promptly.
  • Discover the latest trends and best practices in customer service, including the use of technology and social media.
  • Gain insights from real-world case studies and examples to enhance your understanding of key concepts.
  • Improve your communication, problem-solving, and decision-making skills to provide exceptional customer service.
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ISBN: 9780137546381 Category: Author:

Condition: New original from publisher

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Diana Moore

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Customer Service: A Practical Approach 6th Edition $18.32
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