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A Guide to Computer User Support for Help Desk and Support Specialists 6th Edition
$21.81
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- Master the essential skills and knowledge needed to succeed as a Help Desk or Support Specialist in today's dynamic IT environment.
- Gain a comprehensive understanding of computer hardware and software, operating systems, networks, security, and troubleshooting procedures.
- Learn how to provide excellent customer service, effectively communicate with users, and work efficiently in a fast-paced support environment.
- Stay up-to-date with the latest technologies and trends in the IT industry.
- Prepare for industry-recognized CompTIA A+ and Network+ certifications.
- Access supplemental materials, including practice exercises, quizzes, and a glossary of key terms, to enhance your learning experience.
- Benefit from the experience and insights of seasoned IT professionals.
- Improve your problem-solving abilities and become a valuable asset to any IT team.
Condition: New original from publisher
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